Tradechartly

1. Introduction

Tradechartly ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

We collect information that you provide directly to us, including:

Personal identification information (name, email address, phone number)
Financial information for KYC/AML compliance (government-issued ID, proof of address)
Transaction history and trading activity
Device information and IP addresses
Cookies and usage data

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Comply with legal and regulatory requirements
Detect and prevent fraud and security incidents
Send administrative information and updates
Personalize your experience on our platform

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure socket layer (SSL) technology, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We may share your information with:

Service providers who assist in our operations
Regulatory authorities and law enforcement when required by law
Professional advisors such as lawyers, auditors, and insurers
Third parties in connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

6. Your Rights

Depending on your location, you may have the following rights:

Access to your personal data
Correction of inaccurate data
Deletion of your data (subject to legal requirements)
Data portability
Object to processing of your data
Withdraw consent at any time

7. Cookie Policy

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
privacy@tradechartly.com